Terms of Service

1. Acceptance of Terms

By accessing our website (redersoft.com), engaging RederSoft to design or host your website, or utilizing any of our back-office apps (e.g., admin.redersoft.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services & What Is Included

RederSoft provides website design, development, cloud hosting, and technical management services tailored for small businesses. Each active subscription includes:

• Custom Website Build: A modern, multi-page website designed and customized with your business information, branding, services, and imagery.
• High-Performance Cloud Hosting: Fast global content delivery powered by Amazon Web Services (AWS CloudFront CDN).
• SSL Security Certificate: HTTPS encryption provisioned and maintained at no additional cost.
• Ongoing Support & Minor Updates: Routine text, hours, pricing adjustments, or image swaps handled promptly by our team.
• Zero Dependencies & Clean Code: Pure semantic code built for maximum page speed and high search engine ranking.

3. Pricing, Payments & No Long-Term Contracts

• Subscription Rate: Website services are billed at the flat rate of $5.00 USD per month.
• No Setup or Upfront Fees: We do not charge upfront design, build, onboarding, or activation fees.
• Payment Processing: Monthly fees are billed automatically in advance via secure, PCI-compliant payment processors (such as Stripe).
• No Lock-In Contracts: There is never a long-term agreement or minimum commitment period required. You remain with RederSoft because of the quality of our service, not a contract.

4. Intellectual Property & Content Ownership

You retain 100% full ownership of all materials you provide to us, including company names, logos, registered trademarks, photography, menu descriptions, pricing, and custom copy ("Client Content").

By providing Client Content, you grant RederSoft a non-exclusive license to host, format, and display such content solely for the purpose of operating and maintaining your website and back-office apps.

RederSoft retains ownership of the underlying proprietary templates, reusable code architectures, visual styling stylesheets, and back-office software engines created by RederSoft.

5. Custom Domain Names

Clients may connect their own custom domain name (e.g., yourbusiness.com) to their RederSoft website. Domain names are registered independently through third-party registrars (e.g., Namecheap, GoDaddy, Google Domains) and are owned exclusively by the client. Any annual domain registration fees charged by third-party registrars (typically $10–$15/year) are the responsibility of the client. RederSoft assists with DNS configuration at zero extra charge.

6. RederSoft Business Apps Suite

Clients using our headless back-office portals (such as the Restaurant Menu CMS, Salon Booking Scheduler, or Church Ministry Hub):

• Are granted a revocable, non-exclusive license to access the portal during their active subscription.
• Are responsible for maintaining the confidentiality of their login credentials and team invitation codes.
• Acknowledge that changes published in the portal will sync live to their public customer-facing website via headless S3 API feeds.

7. Acceptable Use Policy

You agree not to use RederSoft services or host content that:

• Violates any local, state, national, or international laws or regulations.
• Infringes on the intellectual property, copyright, or trademark rights of any third party.
• Contains malware, phishing links, fraudulent schemes, or deceptive solicitations.
• Promotes harassment, hate speech, violence, or illegal activities.

We reserve the right to suspend or terminate services immediately for websites found in violation of this policy.

8. Cancellation & Termination

Cancel Anytime: You may cancel your subscription at any time by notifying us via email at support@redersoft.com or through our contact form.

• No Cancellation Penalties: There are no exit fees, penalty fees, or cancellation surcharges.
• Service Continuity: Your website will remain live and operational through the end of your currently paid monthly billing cycle.
• Content Portability: Upon request, we will provide you with an archive of your custom text copy and submitted media assets.

9. Disclaimers & Limitation of Liability

RederSoft provides websites and hosting on an "as is" and "as available" basis. While we maintain a 99.9% target uptime backed by Amazon Web Services infrastructure, we do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by applicable law, RederSoft and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits or revenues, arising out of or related to your use of our services. In all circumstances, our maximum aggregate liability shall not exceed the total fees paid by you to RederSoft in the preceding twelve (12) months.

10. Governing Law & Contact

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be resolved through good-faith negotiation or appropriate legal venues within our operating jurisdiction.